Terms & Conditions

We hate rules! however, to make it fair for all of our clients we have put in place a few guidelines and conditions of booking.

Pilates Classes/courses

Due to the relatively small classes we offer, places are very limited and we operate a waiting list. All of our Pilates classes are run as courses, because regular attendance is essential to enable you to gain the full benefit of the method. If it suits you better, we do run specialist workshops from time to time which can be booked and paid prior to the day. Please see workshop timetable for details.

Your booking fee reserves your mat place whether you attend or not as the place becomes unavailable to anyone else. Therefore the fee must be paid in full before the start of the course regardless of any sessions not taken. If you are a shift worker it may be possible to buy a course and swap sessions as required within the same week. Please contact us for details; we are here to help you get the best results possible.

For the same reasons as above, we regret we are unable offer any refunds for missed sessions, but we will do our very best to ensure you can make up where space allows. Please let us know in good time so that we can facilitate this for you.

Workshops & Events

Workshops must be paid for at the time of booking in order to secure a place. Refunds may be possible if we can fill your place and we have sufficient notice of at least one week to do so.

Private Sessions

Please pay your fee at the time of booking. Block bookings are offered at a reduced rate, therefore we will not be able to offer refunds for cancelled sessions.

Block bookings must be used within the number of weeks booked, that is, if you book a  block of five sessions at a reduced rate, please use those sessions within five weeks sothat we can organise our diary.  If you have holidays booked we will of course try to accommodate that. Likewise if you are unwell, please do not come for exercise training but do tell us as soon as possible.

Cancellations of less than 24 hours – unless due to an emergency, are likely to forfeit that session.

If you need to reschedule a booked session please let us know soon as possible.

Thank you for your kind understanding.

Talk to us by calling or texting  07968040848 or contact us by email

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